superbaij Privacy Policy
Your personal information is completely safe with us — learn in detail how superbaij collects, uses, and protects your data.
Introduction
superbaij ("we", "our", or "platform") operates a trusted online betting and casino platform for users in Bangladesh. This privacy policy applies to the superbaij.cam website and all its associated services.
This policy describes what kinds of personal information we collect about you when you use our platform, register, or contact us — how that information is used, how long it is retained, and what steps we take to protect it.
By creating an account on superbaij or using the platform, you agree to the terms described in this privacy policy. If you have any questions, contact us at [email protected].
superbaij reserves the right to modify this privacy policy at any time. The updated version published on the website after any change will be considered the version in effect.
What Information We Collect
superbaij collects various types of information from you for different purposes. The categories of information collected are described in detail below:
1.1 Registration and Identity Information
When you open an account on superbaij, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Mobile number and email address
- National ID number or other government-issued identity document
- Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details
1.2 Financial Transaction Information
We collect payment method information to process deposits and withdrawals. This includes transaction date, amount, payment channel, and reference number. The minimum deposit amount on superbaij is ৳500 and the minimum withdrawal is ৳1,000.
1.3 User Behaviour and Activity Information
When you use the superbaij platform, the following information is recorded automatically:
- Login and logout time and date
- Game history, bet amounts, and results
- Device type, operating system, and browser version
- IP address and geographic location (at a general level)
- Cookie and session data
1.4 Customer Service Communication
When you contact us via our 24/7 live chat support or email, the details of that conversation are stored. This helps us improve the quality of our service.
Purpose and Use of Data Collection
superbaij collects and uses your personal information only for specific, legitimate, and necessary purposes. We never collect information that is not needed.
2.1 Account Management
Your identity and contact information is used to create, verify, manage, and secure your superbaij account. This includes password recovery, two-step verification, and account security alerts.
2.2 Financial Transaction Processing
Payment information is used to correctly process your deposit and withdrawal requests. superbaij handles transactions via bKash, Nagad, Rocket, Upay, and bank transfer, and withdrawals are generally completed within 30 minutes to 3 hours.
2.3 Security and Fraud Prevention
We monitor your activity to protect your account and financial transactions from unauthorised access, fraud, and money laundering.
2.4 Service Improvement and Personalisation
By analysing your preferences and behaviour, superbaij tries to provide you with more relevant game recommendations and offers. However, this analysis is never sold to third parties.
2.5 Legal and Regulatory Compliance
Information may also be retained and used to meet applicable legal obligations, resolve disputes, and enforce the terms of agreements.
2.6 Communication and Customer Service
We use your contact information to send you important notifications about your account, transactions, bonuses, or technical issues. Your consent will be obtained for marketing communications, and you may withdraw your subscription at any time.
Data Sharing and Third Parties
superbaij does not sell, rent, or exchange your personal information. However, information may be shared with trusted third parties in certain specific situations:
3.1 Payment Processors
Payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer receive only the minimum information necessary to complete a transaction. These organisations follow their own privacy policies and use the information provided by superbaij only to complete the specific transaction.
3.2 Technology and Cybersecurity Partners
Technology service providers may access information in a limited and controlled manner for the safe and smooth operation of our platform. They are bound by strict confidentiality agreements.
3.3 Legal Authorities
In response to valid legal orders, court directives, or legitimate requests from regulatory bodies, superbaij may be required to disclose information in accordance with applicable law.
superbaij never sells your personal information to advertisers or any other commercial third party.
Data Security Measures
superbaij applies industry-standard technical and organisational security measures to keep your personal information secure.
4.1 SSL Encryption
All data exchanged between your browser and our servers on our platform is protected by 256-bit SSL encryption. This means third parties cannot read or alter your information.
4.2 Data Access Controls
Only staff members who need your personal information for their work can access it. Every access is logged and regular audits are conducted.
4.3 Password Protection
Your password is never stored directly — it is transformed and stored using a strong hashing algorithm. superbaij staff cannot see your password.
4.4 Security Monitoring
Our security team monitors the platform 24 hours a day. When suspicious activity is detected, an alert is automatically raised and an account may be temporarily suspended if necessary.
4.5 Acknowledgement of Limitations
Transmitting information over the internet is not entirely risk-free. While we strive to ensure maximum security, it is not possible to guarantee complete security. You are responsible for keeping your account password confidential.
Cookie Policy
The superbaij website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help make our platform more effective.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. Login and session management are not possible without them. These cookies cannot be disabled.
5.2 Functionality Cookies
These cookies are used to remember your language preferences, display settings, and other personalised settings.
5.3 Analytics Cookies
These cookies are used to understand how users interact with the platform. This data is completely anonymous and helps improve the service.
You can control cookies by changing your browser settings, though this may limit some platform functionality.
Data Retention Period
superbaij retains your personal information only for as long as necessary. The retention period depends on the type of information and legal requirements.
- Active account data: for as long as the account remains active
- Closed account data: for a specific period after the closure date as required by law
- Financial transaction records: in accordance with legal and regulatory obligations
- Customer service communications: for as long as necessary after the issue is resolved
After the specified period, data is securely deleted or anonymised.
Your Rights
superbaij respects your rights regarding your personal information. You have the following rights:
7.1 Right of Access
You may request at any time to know what information we hold about you. We will provide that information to you within a reasonable time.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You may object at any time to the use of your information for marketing communications and withdraw your subscription.
To exercise these rights, contact us at [email protected].
Protection of Minors
superbaij is a service for people aged 21 and over only. We do not knowingly collect any personal information from persons under the age of 21.
Your age is verified at the time of registration. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
For persons aged 21 and over only. Play responsibly.
Policy Changes and Updates
superbaij may update this privacy policy from time to time. Changes may be made due to changes in the nature of the service, legal requirements, or security improvements.
For significant changes, we will notify you via your registered mobile number or email. The updated policy will take effect from the date it is published on the website.
Continued use of the platform after a policy update will be considered as your agreement to the revised policy. We therefore recommend reviewing this page regularly.
Contact Us
Contact us for any questions or concerns about this privacy policy, or to exercise your information rights. Our privacy team is ready to respond to your requests.
We will try to respond as quickly as possible after receiving your request. Complex requests may take a little more time, but every request will be reviewed with care.
For more information, please also see our Terms and Conditions and Responsible Gaming pages.