superbaij Terms and Conditions

In these Terms, "superbaij", "we", "our" or "platform" refers to superbaij and all websites and services operated by it. "User", "you" or "member" refers to any person who has registered on or is using the superbaij platform.

"Services" refers to online betting, casino games, slots, sports betting and other entertainment features available on superbaij. "Account" refers to each user's registered personal profile.

The following conditions must be met to register and use the superbaij platform:

• You must be at least 21 years of age. This platform is operated for those aged 21 and above only.
• You must be accessing from a country or region where online gaming is not legally prohibited.
• You must be a legally capable and mentally competent individual.
• Each person may operate only one account. Creating multiple accounts will result in cancellation and the associated funds may be confiscated.
• superbaij employees and their immediate family members are not permitted to place bets on this platform.

Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• An identity verification process may need to be completed before a withdrawal is approved.
• Withdrawals will generally be made using the same payment method used at the time of deposit.
• superbaij reserves the right to suspend or cancel withdrawals in the case of unusual or suspicious transactions.

Wagering Requirements

• The wagering requirement for bonuses is 10 times (10x).
• The wagering requirement must be met before placing bets with bonus funds.
• Attempting to claim bonuses through multiple accounts or fraudulent activity will result in account cancellation and forfeiture of the bonus.
• superbaij reserves the right to change, suspend or cancel any bonus or promotion.
• Specific terms may apply to each promotion; always read the detailed terms of the relevant promotion.

The following rules must be followed when betting and gaming on the superbaij platform:

• Once confirmed, a bet cannot be changed or cancelled.
• If a game result becomes uncertain due to a technical error, superbaij reserves the right to cancel that round.
• In all disputes regarding game results, superbaij's system records will be considered final.
• Fair play policy must be followed on superbaij. Any form of cheating, hacking or use of automated software is strictly prohibited.
• superbaij reserves the right to change odds in sports betting.

The following activities are strictly prohibited and may result in immediate account closure:

• Creating multiple accounts or operating an account in someone else's name
• Registering using a false identity or documents
• Exploiting system vulnerabilities or technical errors
• Playing games using automated bots or software
• Conducting money laundering or illegal financial activities
• Coordinating dishonestly with other users to place bets (collusion)
• Engaging in harassing or offensive behavior toward superbaij systems or staff
• Conducting transactions using third-party funds

superbaij places the highest importance on the protection of your personal information. Our platform uses SSL encryption technology, which keeps all your information and transactions secure. For detailed information on how your personal data is collected, stored and used, please read our Privacy Policy. superbaij never sells your personal information to third parties.

superbaij believes that gaming should be a form of entertainment, not a cause of financial problems. We support responsible gaming and provide users with the following features:

• Option to set deposit limits
• Option to set session time limits
• Option to request self-exclusion — temporary or permanent
• 24/7 support and guidance via live chat in Bengali

For more details, please read our Responsible Gaming page.

If you have any complaints or disputes regarding superbaij's services, please contact our customer service team first. Our support team is available in Bengali 24 hours a day, 7 days a week.

• Direct support is available via live chat.
• Complaints can be sent by email to: [email protected]
• superbaij aims to resolve all complaints as quickly and fairly as possible.
• In disputes regarding game results, superbaij's system logs and server records will be used as the final evidence.

superbaij makes every effort to provide a safe and reliable service. However, superbaij is not responsible for the following:

• Problems or losses caused by internet connection disruption
• Unauthorized access to an account due to the user's own negligence
• Delays or technical issues from third-party payment providers
• Temporary interruptions caused by unexpected technical errors or server outages
• Potential financial losses from betting and gaming — gaming always carries risk and all users are assumed to be aware of this risk when playing

superbaij reserves the right to change, amend or update any part of these Terms at any time. The updated Terms will be published on the website after any amendment. Continued use of the platform after the revised Terms are published will be considered automatic acceptance of the new Terms. It is therefore recommended that you visit this page regularly.

If you have any questions or comments about these Terms, please contact us:

• Live Chat: Bengali support is available on the platform 24 hours a day, 7 days a week.
• Email: [email protected]